Trouble is it isn’t so, we are left to rely on other techniques to figure out what the people we engage with really are like on the inside. For us to get to know what someone is really like is a journey, one of discovery, and like with every journey, it takes time, there are many curves, corners, or what we would say in Kiswahili ‘milima and mabonde’. I quite like the description in Kiswahili the best because it really encapsulates the reality of the process of getting to know people.