Why bank agents play indispensable function in the local financial system

Dar es Salaam. The rapid expansion of agent banking services across Tanzania is increasingly positioning bank agents as one of the most important drivers of growth in the country’s financial sector, helping banks reach more customers, boost deposits and expand access to formal financial services.

New figures from the consolidated zonal economic performance report for the quarter ending December 2025 show that agent banking continued to record strong growth in 2025, underlining the growing importance of agents in connecting millions of Tanzanians with banking services, particularly in areas where access to traditional bank branches remains limited.