Tanzania reschedules 2026 national exams over El Niño rains

Tips on how banks can offer customer-centric services

Customers in a banking hall. PHOTO | FILE

By  Kelvin Mkwawa

Banker

What you need to know:

  • Poor customer service can damage the brand’s reputation, kill potential sales deals, and causes your top performers to leave your organization. Hence, one can see the importance of offering customer-centric products and services.

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