Mwangaza: Client satisfaction means the world to me

Mwangaza Matotola, Head of Customer Experience and Operations at Tigo Tanzania. PHOTO | COURTESY

By  Salome Gregory

Mwananchi Communication Ltd

What you need to know:

  • On what helped her most when she was striving for career success, Mwangaza Matotola says her unwavering passion for customer service experience has been a key driving force

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