Jeddah. Saudia, the national airline of Saudi Arabia, has been honored with the prestigious Editorial Award for ‘Best Airline Cabin Crew’ at the Business Traveler US Awards 2024.
Held in Miami, USA, the recognition marks the first time this award has been given, highlighting the airline's commitment to exceptional service and Saudi hospitality.
The award underscores the outstanding performance of Saudia’s cabin crew, who have been celebrated for their professionalism, dedication, and exemplary service, making the airline a leader in cabin service excellence.
Mr. Rossen Dimitrov, Chief Guest Experience Officer at Saudia, expressed his pride in the recognition, emphasizing that the airline's cabin crew exemplifies the very essence of Saudi hospitality.
“This award is a testament to the hard work and professionalism of our cabin crew in delivering world-class service,” said Dimitrov. “Saudia's cabin crew embodies the warmth, generosity, and respect inherent to Saudi culture. This achievement not only highlights our commitment to excellence but also aligns with Saudi Arabia’s Vision 2030, as we continue to bring the world to the Kingdom.”
The Business Traveler U.S. Awards, known for recognizing industry excellence, are determined through a combination of editorial analysis, industry benchmarks, and reader input. The event is widely regarded as one of the most prestigious in the travel sector, celebrating the best airlines, hotels, and travel innovations.
Saudia, which operates one of the youngest fleets in the Middle East, continues to lead in both service and innovation. The airline currently boasts a fleet of 144 aircraft, serving more than 100 destinations worldwide. Saudia’s continuous commitment to service enhancement is part of its broader efforts to expand, with plans to double its fleet and strengthen its global connectivity.
“Our cabin crew plays a critical role in delivering the highest level of service to our passengers,” Dimitrov continued. “Saudia is dedicated to not only providing exceptional air services but also creating an unforgettable experience for all our guests, showcasing the best of Saudi hospitality.”
As part of its commitment to excellence, Saudia offers a wide range of in-flight services, including multilingual entertainment options tailored to meet the diverse preferences of its passengers. The airline’s blend of traditional Saudi hospitality and modern amenities continues to set a high standard for the airline industry globally.
This award follows a series of recent accolades for Saudia, including being named "World Class Airline 2025" for the fourth consecutive year at The APEX Official Airline Ratings™ awards, as well as ranking highly in Skytrax’s World Best Airlines 2023 rankings and earning top marks for on-time performance in a report by Cirium.
Saudia’s continued growth and recognition reflect its strategic focus on improving passenger experiences and its vital role in advancing Saudi Arabia’s Vision 2030, a national plan aimed at transforming the Kingdom’s tourism, travel, and hospitality sectors.
