Dar es Salaam. Weak enforcement of SIM card registration rules and the misuse of customers' personal information by rogue mobile phone agents are fuelling online fraud, raising concerns over the effectiveness of existing safeguards.
A Mwananchi investigation found that despite public awareness campaigns and repeated police operations, some dishonest SIM card agents continue to use customers' personal details to register additional SIM cards that are later used to commit mobile phone and online fraud.
