Vodacom Tanzania promotes connectivity as a necessity, not a luxury

 Dar es Salaam.  Vodacom Tanzania recently hosted a vibrant online discussion under the theme "Let’s Talk Connectivity," culminating in a resounding message: "Connectivity is not a luxury but a necessity."

The dialogue spanned critical topics including spectrum deployment, network enhancements, rural connectivity, resilience, and environmental stewardship. The event, broadcast live on X via Space and Facebook, reached an engaged audience of nearly 5000 participants.

Andrew Lupembe, Network Director of Vodacom Tanzania, set the tone for the discussion by highlighting the transformative impact of acquiring Smile Communications. "This acquisition is a game-changer for us," Lupembe asserted. "It significantly bolsters our spectrum capacity, ensuring robust and seamless 4G network coverage." He emphasized the enhancement in connectivity and overall customer experience across the Vodacom network.

Reflecting on the recent challenges faced, Lupembe underscored the company's proactive response during the outage caused by damages to Tanzania’s main cable systems—Seacom and The Eastern Africa Submarine Cable System (EASSy). "The disruption in May highlighted the critical role of reliable internet access," Lupembe acknowledged.

"It affects individuals, businesses, education, healthcare, and everyday communication." Vodacom promptly restored services and compensated affected customers with airtime and data bundles.

During the live session, Lupembe addressed queries on network resilience and future strategies, mentioning Vodacom’s investment in a third subsea cable system, 2Africa, and exploring inland connections to neighboring Kenya's six cable systems. "We continuously monitor network performance and maintain a swift response team for infrastructure repairs," Lupembe affirmed.

Glorious Kimaro, Head of Environmental and Energy Management at Vodacom Tanzania, outlined the company’s commitment to sustainable practices.

"We leverage automation to minimize energy consumption and promote smart recharging options through M-Pesa," Kimaro explained. She also highlighted Vodacom’s achievement of ISO 50001 certification for Energy Management Systems, a pioneering accomplishment in Tanzania’s telecommunications sector.

Vodacom Tanzania remains at the forefront of delivering resilient, accessible, and environmentally-friendly connectivity solutions nationwide. Through innovative approaches and direct engagement with customers via platforms like Voda Chat, the company continues to pave the way towards a connected future for all Tanzanians.