Lawyer sues Safaricom, Airtel over data bundle expiry
A mobile phone subscriber surfs the Internet. A lawyer has filed a complaint demanding telecommunication firms to send consumers reasonable data depletion notifications to enable them track usage. PHOTO | FILE | NATION MEDIA GROUP
What you need to know:
Mr Kamotho said the firms discriminate against consumers by charging “out of bundle” rates, which are different from normal bundle rates.
He said requiring consumers to use their bundles within a given period is irrational, given the phenomenal deficiency in network coverage in various parts of the country.
