Sarah Nor, the mother of Norliakmar Hamid, a passenger on missing Malaysia Airlines flight MH370, cries as she arrives for the final investigation report on missing flight MH370 in Putrajaya, outside Kuala Lumpur on July 30, 2018. Relatives of people aboard Flight MH370 said on July 30 they hoped a long-awaited report into the plane's disappearance might give them answers about one of the world's most enduring aviation mysteries. Mohd RASFAN / AFP
In a long-awaited report released on Monday, the official investigation team pointed to numerous lapses by air traffic controllers in both Malaysia and Vietnam.